FIRST TIME RENTERS
We require the following documents on every rental when collecting your gear
– Original Nic or Passport
– Home KESC BILL of SAME ADDRESS AS NIC ( LAST 3 MONTHS )
– STUDENTS MUST SHOW SCHOOL ID AND VALID SCHOOL BILL OF THE SEMESTER TO AVAIL TO STUDENT RATES .
Make Your Booking Online Anytime with Realtime Availability Checking .
No More double bookings On equipment EVER
Currently We Do not Offer Insurance With the Gear
Is the equipment in good condition?
Before and after each rental we check each lens visually, test it for focus and sharpness, and take pictures with it. We guarantee the glass is clear, the lens works normally, the pictures it takes are sharp. We also check each camera body to ensure that the sensor is clean and the buttons are fully functional. Our equipment are used regularly so there will probably be some scuff marks on the surface of the equipment, etc. There may be some internal dust in the lenses and in viewfinders of the cameras. This is common and will not affect the quality of your shoot. If there is any effect on image quality, the equipment goes off for servicing, otherwise it remains in service.
What if I think there is something wrong with the equipment that I have just rented?
Give us a call (during office hours) or sms us (after hours), let us help you check the equipment. Most of the time, the “problem” turns out to be a case of wrong equipment settings, weak battery, or user error.
That being said, there are the rare occasions when an equipment genuinely fails. Electronics are electronics after all. If this happens we will replace it immediately within the limitations of our stock. If time constraints prevent us from getting a replacement to you, we will refund the prorated rental price to you when you return the equipment. By renting, you agree that if you don’t notify us of a problem during the rental period and receive an sms or email acknowledgment from us, we are not responsible for replacing or refunding the equipment.
If you rented the wrong item, we will work with you to get you something more suitable, but we will not be able to give you a refund.
What if I damage the equipment?
Let us know immediately, and return the equipment to us so that we can assess the damage. Please do not attempt to repair the item yourself or send in for repair. If repair is required, we will require a 15,000 RPS deposit upon its return. The final repair cost will be charged based on the cost advised by the service centre. If it is not repairable, we’ll charge you the cost of a used equipment of comparable quality. In either case, we will not charge you rental while the equipment is out of service unless you decide to repair or replace the equipment on your own.
What constitutes a damage?
Any major scratches or scuff marks on the glass of a lens, impact damage to the body or the mechanics, water or moisture damage. Minor scuff marks to the barrel or hood of